Privacy policy

This website (“Site”) is owned by Bann Thann (“we”/“us”). This Privacy Policy (“Policy”) applies to information provided by you, directly and indirectly, on this Site.

By accessing this Site or supplying the information requested by this Site, you agree to all the terms of this Policy. If you do not agree to all the terms of this Policy, please discontinue your access and do not supply any information via this Site.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

We use multiple payment gateways, and all payments shall be subject to the terms and conditions of individual gateways.

Information We Collect
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at hello@bannthann.com.

We collect data anonymously through “cookies” or “sessions.” Cookies help us measure the number of visits, average time spent, page views, and other statistics relating to your access to this Site.

This information allows us to better administer the Site and provide a more tailored and user-friendly service to visitors. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt out of cookies or not:

  • _session_id, unique token, sessional: Allows Shopify to store information about your session (referrer, landing page, etc.);
  •  _shopify_visit, no data held: Persistent for 30 minutes from the last visit, used by our
    website provider’s internal stats tracker to record the number of visits;
  •  _shopify_uniq, no data held: Expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer;
  • cart, unique token, persistent for 2 weeks: Stores information about the contents of your cart;
  • _secure_session_id, unique token, sessional;
  • storefront_digest, unique token, indefinite: If the shop has a password, this is used to determine if the current visitor has access.

Use of Information

With your permission, we may send you emails about our store, new products, and other updates. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

For some services (“Services”) or areas on the Site, we may ask you to register and to provide us with information about you and/or your company, such as your name, job title, email address, and other types of identity or contact information. Further, if you wish to order products or services from us via this Site, we will request, either online or offline, that you provide more personal information to process payment and delivery, including financial information (such as credit card and billing information), preferred or required products and services, physical address, recipient information, delivery address, email address, and telephone number. Once you provide us with information about yourself and/or your company, your browsing on this Site
will no longer be anonymous. It is your responsibility to maintain the secrecy of your user ID and login password.


Managing Your Information

You may view, amend, or delete personal information and Services associated with your web profile at your convenience through our Site at www.bannthann.com. This can also be done by emailing your request to hello@bannthann.com.


Data Security

By providing us with information, you acknowledge and agree that while Bann Thann will exercise care in the storage and processing of your information and data, in no event shall Bann Thann be liable to you for any damages, losses, expenses, or liabilities under any causes of action (whether in contract, tort, including but not limited to negligence, or otherwise) caused by any access, intrusion, misuse, or theft of your information or data by any third party while such information or data was in the possession or control of Bann Thann or any third party.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. If you are under the age of majority, please do not submit any personal information to us, and rely on a parent or guardian to assist you. Bann Thann respects the privacy of children. We will never knowingly request or use personal information from children without prior parental consent. If we become aware that we have collected personally identifiable information from a
user of the site who is under the age of 18, we will remove that child's personal information from our files.

Consent to Use of Information
Bann Thann respects the privacy of your personal information and wishes to assure you that your private information will be treated as confidential and with high standards of security. By providing the information requested to Bann Thann, you hereby consent to the following:

Any personal information provided by you to Bann Thann through this Site may be used to:

  • provide the Services to you;
  • verify and process your personal particulars and payments;
  • create a user profile in order to provide you with the Services you have requested at this Site;
  • process, record, execute, monitor, and/or archive your online orders, requests,
    and transactions;
  • respond to your requests and queries;
  • communicate with you;
  • customize your online experience according to your chosen interests and preferences and enhance your current and future visits to the Site;
  • advise you of other products and services that may be of interest to you through our marketing and promotional programs;
  • update our records;
  • enforce our legal rights and remedies.

Disclosure to Third Parties

Bann Thann may disclose your information to third-party providers used by us; however, we will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. Bann Thann may use the services of third-party service providers to host and manage data from this Site. Our third-party service providers will be granted access to data only to the extent necessary to provide services to Bann Thann, and for no other purpose. 

Bann Thann may use third-party companies to help us tailor and edit site content to you. These companies may employ cookies and other related technologies to measure effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and related technologies is not linked to any personal information collected by Bann Thann.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are

required to provide them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


External Links

In the event the links on our store direct you away from our site, we are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Legal Disclosure
The information provided by you on this Site may also be disclosed by Bann Thann to, and processed by:

  • Regulators and law enforcement officials;
  • Lawyers;
  • Auditors;
  • Third-party service providers, consultants, delivery companies, and data mining companies;
  • Credit and charge card companies, banks, and other entities processing payment instructions given by you through this Site;
  • Any agent or subcontractor acting on our behalf, such as freight forwarders;
  • Bann Thann’s business partners.

By providing your personal information, you agree that Bann Thann may contact you by mail, telephone, facsimile, or email.

Transfer of Business

In the event that Bann Thann or its assets are sold, acquired, or merged with a third party, resulting in your personal information being transferred to such a third party, your personal information will at all times continue to be subject to a privacy policy that complies with the requirements of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Your information may be transferred to the new owners so that we may continue to sell products to you.

Data Retention

Data containing information provided by you is retained as long as the purpose for which the data was collected continues. The data is then destroyed unless its retention is required to satisfy legal, regulatory, or accounting requirements or to protect Bann Thann’s interests, in compliance with relevant regulations.

Policy Amendments

Bann Thann reserves the right to amend this Policy at any time and will place any such amendments on this Site. Your continued use of this Site after any amendment of this Policy shall be deemed your agreement to the amended Policy. 

Complaints

Bann Thann is committed to protecting the privacy of your personal information. If you